Help Center
Frequently Asked Questions
What are your payment options?
Wix currently accepts payment by credit / debit card.
We accept VISA, Master Card, American Express, Discover, JCB, Diners, and UnionPay credit cards. Note: UnionPay payment is not yet available to all users.
Wix accepts Visa and Mastercard debit cards.
What is your return & Exchange policy?
Atiyyah products have been made to leave nothing desired but just in case something has gone wrong and you wish to exchange or refund any items, we have a 14 - day period after the date of original purchase to initiate the exchange or refund.
what is your shipping policy?
United Kingdom Orders
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Free standard delivery (2nd Class) on all purchases - 3 - 5 working days.
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1st Class - £2.99 - 2 - 3 Working days.
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48 hour tracked £4.99 - 2 - 3 Working days (Free for order above 39.99)
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24 hour tracked - £6.99 - 2 - 3 Working days
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Next Day - Special Delivery Guaranteed - £19.99 - 1 Working day.
(Must order by 11am for same day dispatch all orders after will be dispatched the next day)
Do you offer international shipping?
Currently we ship to USA & Canada only. Shipping Cost:
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£0.00 - £49.99 - Tracked shipping Flat Rate £19.99.
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£49.99 - £99.99 - Tracked shipping Flat Rate £29.99.
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All orders above £99.99 - Free Tracked shipping.
What is your TERMS AND CONDITIONS?
Atiyyah's terms and conditions you acknowledge that you are at least 16 years old and that all details and information you provide are accurate and current.
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All products sold by Atiyyah are genuine without any room for copies or fakes. Our products come from reputable sources across the world where the products fit the quality standard of the authentic products.
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Illustrations do not guarantee the exact colour of the received item may differ from the actual product received.
All stock and prices are subject to availability, items added to the basket may change as you proceed to checkout so please recheck your order before submitting payment.
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Disclaimer *These are our own branded Oud Oils, not to be mistaken as replicas or originals of any other designer brand perfumes. Atiyyah.LDN has no affiliation with any manufacturers / designers. Any likeness to a given brand in the naming, labelling or description of a scent is merely to give the customer an idea of what the scent smells like, and in no way to mislead or confuse the customer or infringe on the manufacturers name and trademark.
What is your Privacy Policy?
My Question ISn't here?
Please email us on info@atiyyah.co.uk and we will be happy to answer any of your questions.